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Customer Satisfaction Survey
About Your Unit:
1) Are you satisfied with the time it took to install your Unilux CRFC?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
2) Are you happy with the cleanliness of your suite after installation?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
3) Are you content with all of the final accessories like access panels and thermostats?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
4) Are you pleased with the education about operating your new Unilux CRFC?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
5) Are you satisfied with the installation team’s knowledge about fan coil replacement?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
6) Are you happy with the installation team’s customer service?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
7) Do you feel the supporting documentation that comes with your Unilux CRFC is enough (user manual, warranty document, thermostat guide)?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
8) How do you feel about the standard warranty period?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
9) How was the warranty registration process?
*
Strongly dissatisfied
Dissatisfied
Satisfied
Strongly satisfied
10) Do you have any other feedback about your fan coil installation and registration?
About You:
1) What building do you live in? (Address)
*
2) How many fan coils were replaced?
*
1
2
3
4
3) How old are you?
*
18-30
31-45
46-60
Over 60
4) What is your gender?
*
M
F
X
Rather not say
5) How many people live in your suite?
*
1
2
3
4+
6) How many hours per day do you spend in your suite?
*
Less than 8 hours
8-16 hours
More than 16 hours
7) Do you have pets in your suite?
*
Yes
No
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